Customer service
Behind genussland are Kerstin and Stephan — and a small team in Nordhorn that packs, advises, and listens daily. Do you have a question about an order, a wine, or a special request not yet available in the shop? Write to us — we'll get back to you.
Contact
- support@ginusslande.com
- Phone
- 05921 / 9774007 · Mon–Fri 10am–12pm and 2pm–4pm
Frequently Asked Questions — Answered Quickly
Many answers regarding orders, shipping, payment, and returns can be found in our Frequently Asked Questions. If you can't find what you're looking for there, the best way to reach us is by email.